Coliseum Lexus of Oakland Customer Reviews

Coliseum Lexus of Oakland consistently earns praise from Bay Area drivers, and it's easy to see why. Our Lexus dealership near San Francisco is committed to delivering quality that meets affordability without compromising the premier luxury experience that Lexus is known for. Our dedication shows in every customer interaction, from our award-winning service to our competitive pricing structure.

We look forward to providing you with the superior experience tailored to your needs when you visit our Oakland showroom!

Lexus Is
Lexus Is

Affordable Luxury for Oakland Families

Finding the perfect balance between luxury and value is what sets Coliseum Lexus of Oakland apart from other Bay Area dealerships. Our used Lexus inventory offers exceptional pre-owned cars that deliver the same reliability and luxury features you expect, often at prices that make premium automotive ownership accessible to more families.

Local customers appreciate our transparent pricing and financing options that work with various budgets and credit situations. We believe luxury shouldn't be out of reach, which is why our team works diligently to find solutions that fit your lifestyle and financial goals.

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DealerRater Jan 21, 2026

EXCELLENT DEALERSHIP! Bought my new Lexus in no time wasted! Bee and Eva were EXCELLENT in helping me! Coliseum of Lexus is where to go to get your Lexus -- PRICES ARE WAY BETTER THAN ANY OTHE LEXUS DEALERSHIPS I HAVE BEEN TO! Roubie, General Manager, makes sure customers are satisfied! Doug

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DealerRater Mar 12, 2025

Disappointing Service Experience with Coliseum Lexus of Oakland and the Lexus Corp. USA.On June 10, 2024, I visited the dealership after encountering an issue with the retractable hardtop on my beloved 2006 Lexus SC430. As a classic car enthusiast who meticulously maintains my vehicle, I specifically chose the official Lexus dealer for this service.The service advisor informed me that the top was not closing completely and that they needed to replace the entire mechanism. However, I suggested a couple of troubleshooting steps - resetting the computer and inspecting for debris before resorting to such drastic measures. Regrettably, these suggestions were dismissed, ... Read More

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Google Jun 16, 2024

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Google May 24, 2024

After a truly disappointing and trying experience with Lexus of Concord, I found a 2024 RX500h F-Sport at Coliseum Lexus Of Oakland. Bibek and Marlena were the epitome of great customer service and made my time there pretty painless and straight forward. They even saved me money on the purchase. If you are in the market for a new Lexus, go see Bibek and Marlena at Coliseum Lexus of Oakland. You won't be disappointed.

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Google May 24, 2024

After a disappointing experience at Lexus of Concord, I found a 2024 RX500h at Coliseum Lexus Of Oakland. They could not have made the experience less painless. Bibek and Marlena were the epitome of excellent customer service. I basically went in after seeing the car online and it was mine by end of the day. They were even able to save me money on the purchase! I would urge anyone looking for a new Lexus to check them out. You won't be disappointed.

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Google May 17, 2024

My experience: I sold my 2015 Lexus RX 450h to the dealership on a Friday. The dealer gave me a good price (thank you!). But since the car was out of state (Texas), I could not get my money until the following week on Monday. Well, I did not get my money until Friday (7 days later). It took repeated follow-ups from me by phone and email across multiple days for me to get my money 7 days later! The dealership did a terrible job to give me the money! If I did not work it daily, it would have taken longer!! The ... Read More

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Google Apr 26, 2024

Just bought a new car at this dealership. Worked with Bibek, he was knowledgeable, helpful and the transaction was smooth and exactly as we agreed. Best new car purchase I’ve made, they made it easy.

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Google Apr 23, 2024

Great customer satisfaction and services

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Google Apr 21, 2024

Great customer service always.

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Google Apr 20, 2024

My husband and I had the pleasure of purchasing a beautiful NX450h+ F Sport from this dealership. We have gone to other Lexus dealerships in the Bay Area, but none come close to this one. People here are actually warm, personable, and kind, and Tom Tang stands out as being one of the best!! Purchasing a car is such a big expense, and you want a fair deal - we got that and more here. We're so glad to have met and worked with Tom. He's incredible, and we'll most certainly be back! (Also will be ... Read More

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Google Apr 9, 2024

The salesperson's service attitude is very good, the price is reasonable, it is worth recommending

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Google Mar 9, 2024

My husband and I were referred to Coliseum Lexus of Oakland via a Costco Auto Program referral. Billy contacted us right away to see what I was interested in seeing and set up an appointment for that day. I was able to test drive the model of Lexus I was interested in and Billy was very charismatic, knowledgeable, and pleasant to work with. I was just in the “research” phase of my car shopping but ended up taking a car home that day! The experience was easy and painless! I would highly recommend working with Billy and through this dealership!

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Google Feb 26, 2024

We purchased Lexus RX350 from this dealership. The sales representative Anthony Huynh was excellent!!! Very knowledgeable, friendly, helpful, patient, honest. I would highly recommend him for your purchase.

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Google Feb 10, 2024

Bibek, “Thank you for your excellent assistance during my car purchase. I appreciate your knowledge and helpfulness throughout the process.

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Google Feb 9, 2024

Bibek and Carol made my purchase experience comfortable and without any sales pressure. Very pleased with my purchase and the service provided.

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Google Jan 23, 2024

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Google Jan 12, 2024

Once again a very positive experience.

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Google Dec 23, 2023

We went last week to lease an NX. The whole process was smooth and swift. Chimgee’s service was beyond the scale of the survey and made the whole leasing experience pleasant and informative. We would definitely recommend working with her for your new car.

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Google Dec 21, 2023

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Google Dec 14, 2023

Not good customer service

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Google Dec 10, 2023

Good people there.

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Google Dec 2, 2023

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Google Nov 13, 2023

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Google Nov 11, 2023

Of the 3-4 Lexus car dealerships that I visited in the bay area, I can easily assert that this was the best place if you are looking to buy a new Lexus vehicle. The overall experience was fantastic. And a BIG thanks and shout out to Chimgee. She is simply so great with her customer orientation and ensuring continual engagement and updates. Also, unlike other places where three different folks will pose for you as the next level of boss at the other dealerships, at this place Chimgee was the only sole contact for us and would assume end to ... Read More

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Google Nov 3, 2023

My car buying experience here couldn’t have been more spectacular. Bibek and Rick made my first vehicle purchase a breeze. Bibek listened to what I was looking for in a vehicle and was patient with me for several months until I decided I was ready to buy my car. Every detail and feature I was looking for he was able to find me my dream car. He is a great salesman with awesome people skills — definitely makes the car buying process less stressful. The customer service here from the entire staff is exemplary, when I happen to be in ... Read More

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Google Oct 30, 2023

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Google Oct 29, 2023

Thank you so much, Chimegee was kind,and good advice. Then helped me buy new car. It was my first choose. She is friendly, knowledgeable, and helpful! I would highly recommend working with Chimegee.

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Facebook Sep 30, 2023

Hello everyone, this ain't a joke Mrs Craig Vanessa is a legit FOREX broker from the States. Having seen numerous good recommendations about her platform, I had to give it a try and I'm super excited to earn and cash out $37,350 with an investment of $4000 under her brokerage. I wasn't asked to pay any additional fees for my withdrawal. It was straight up into my account. Get to her now and worry no more looking for a legit broker to invest with. Her information are found below 👇👇 WhatsApp: +1 409 241 8060 Email: [email protected] Facebook: https://www.facebook.com/... Read More

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Google Sep 23, 2023

Jimmy Lee was amazing. He was very knowledgeable on different tires' advantages and disadvantages. He gave me a price on the best tires I can put on the car and even when I said I was okay going a little out of budget, he still insisted on trying to find cheaper options that fit my budget. (He wasn't trying to upcharge me.) He also gave me a good rundown on my upcoming maintenance and his personal recommendations without any pressure to buy it at all (if anything he said that I should come back later instead of buying it ... Read More

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Google Sep 20, 2023

Rick and Bibek were just awesome to deal with. Upfront, honest and friendly! Highly recommend working with this dealership!

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Google Sep 13, 2023

SATISFIED JOHN SERVICE ADVISER VERY GOOD. VERY SATISFIED. MILO.

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Google Sep 9, 2023

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Google Sep 4, 2023

We had a truly wonderful experience with Chimgee, who patiently helped us with two test drives and was very understanding on our needs and decisions. A sales person you can trust!

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Google Sep 1, 2023

Henry is amazing excellent customer service 🙏🏼🫰🏽👏🏼i love my 2023 Lexus IS350

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Google Sep 1, 2023

Good great

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Google Aug 30, 2023

I was able to get my hands on a 23' IS 350. Bibek was super supportive, polite, and patient with me and I'm really thankful for that. Answered all of my questions and was very understanding.

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Google Aug 18, 2023

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Google Aug 18, 2023

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Google Aug 13, 2023

They cool with you until you buy the car

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Google Aug 13, 2023

Shoutouts to Temo. I’m in the very early stages of car hunting and he was really friendly, polite and respectful. I was eyeing for the 2023/24 Tacoma or 2023/24 GX 460/550. Gave me a test ride on the gx460 and was very knowledgeable about the practically/technical/pros/cons of the vehicle. He’s very eager, new but ultimately great to work with. My budget didn’t make sense with their generous offer but hopefully in the future I get to work with him again.

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Google Aug 8, 2023

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Google Aug 6, 2023

Just purchased 2023 Lexus is 350 f sport. Thomas Ochoa was incredible person to work with, help me with my purchase quick and easy. Definitely recommend.

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Google Jul 30, 2023

Came in just to look at their inventory and left driving in a ES300H. Thomas Ochoa was a great help showing me all their options but most importantly showing me what I was specifically looking for. Now I'm out here in the Bay driving in a smooth, gas saving car. Most definitely recommend and ask for him he will help you out with no pressure, just pure honest help!

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Google Jul 26, 2023

I just purchased my 2021 Lexus UX 250H F-Sport yesterday and have no records of maintenance. Jonas was my service advisor and went Above and beyond. I especially valued his honesty when he said my engine oil looked good and didn’t need changing he also brought proof. I wanted to replace my transmission and differential fluids early and he basically told me It wasn’t due yet. Fil the tech was super friendly I just wanted to take a look under my car and they were nice enough to safely show me. I’m definitely coming back. Oh and they ... Read More

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Google Jun 11, 2023

They have the nicest people working at the Parts Dept.

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Google Jun 5, 2023

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Google May 14, 2023

Really great service by Chimgee and Sayed! Chimgee was super efficient and informative and was a pleasure to work with. Sayed made the financial process actually enjoyable!

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Google Apr 24, 2023

Jessi T was great to work with. I got the car I wanted after some test drives, no hard sell, all around pleasant experience. Team there was great. They had the hard-to-find car I wanted to test drive, no wait-list and not waiting for in-transit inventory. Call them if other dealers in the area are lacking inventory!

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Google Apr 18, 2023

Very professional team. Good experience buying a car

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Google Apr 16, 2023

Amazing!!! Henry was incredible! The service is great, and the environment is clean and welcoming. There's space to work while your car is getting serviced. Everyone is kind and polite. Left feeling happy, even though the dealership cost are inflated, they did an incredible job documenting everything they did to my car.

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Google Apr 13, 2023

Soooo many selections. Got overwhelmed with names/models of cars. My car person was very patient and helpful.

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Google Apr 10, 2023

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Google Apr 4, 2023

I took my RX350 for service yesterday April 3, 2023. My advisor was Jimmy. He was very accomendating. He even went out and helped me with the gps settings when I was taking too long with them.

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Google Mar 29, 2023

Great staff, everyone is very friendly and wears the lexus brand. They don't repair cars that are before 2013. Only regular service for my 1993 GS300 Lexus

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Google Mar 20, 2023

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Google Mar 13, 2023

Thank you Jessi and Chimgee was absolutely amazing during the purchase for our car. They made the process quick and uncomplicated!!

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Google Feb 28, 2023

Very happy with the whole experience from test driving to signing. It was efficient and incredibly comfortable and reasonable. Chimgee is exceptionally knowledgeable and helpful, and working with Ron was a big pleasure as well. Highly recommend this dealership.

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Google Feb 18, 2023

The service from Vicky was wonderful and very accommodating for pricing/questions. The purchasing process was very smooth and not like the usual back and forth you would generally experience at dealerships.

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Google Feb 14, 2023

Mr.Woodson was great, the porter that took my husband home was great as well; I didn't get his name. Five stars for Lexus of Oakland.!!!

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Google Feb 3, 2023

Highly recommend Chimgee Shatar, I had a great experience while buying my vehicle.

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Google Jan 28, 2023

Great cars but poor brand new selection

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Google Jan 23, 2023

Easy and quick in and out for 6 month check. Thank you!

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Google Jan 13, 2023

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Google Dec 12, 2022

EXCELLENT service by everyone at Coliseum Lexus of Oakland. I recently purchased a new ES350 and traded in my old Lexus. From my first contact with Chimgee Shatar (Master Certified Sales Consultant) through my conversations with Ron Fortt (General Manager) to finance paperwork and contracts with Sayed Massoud (Finance Manager) I could not be more satisfied with their service. Chimgee answered all of my calls, texts and emails promptly and accurately. Even though I repeated several questions, she was so patient and kind to continue to answer them and explain the auto features to me. Upon delivery of my immaculate ... Read More

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DealerRater Dec 11, 2022

EXCELLENT service by everyone at Coliseum Lexus of Oakland. I recently purchased a new ES350 and traded in my old Lexus. From my first contact with Chimgee Shatar (Master Certified Sales Consultant) through my conversations with Ron Fortt (General Manager) to finance paperwork and contracts with Sayed Massoud (Finance Manager) I could not be more satisfied with their service. Chimgee answered all of my calls, texts and emails promptly and accurately. Even though I repeated several questions, she was so patient and kind to continue to answer them and explain the auto features to me. Upon delivery of my immaculate ... Read More

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Google Nov 30, 2022

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Google Oct 24, 2022

I took my daughter in to look at a pre-owned Honda, fully prepared to go toe to toe with the sale person, paperwork in hand. I was ready to question every nonsense fee that would be added to the contract and go round and round with both the sales person and finance office. Luckily, Brent was our sale person. He was a straight, no nonsense guy. He didn't feed us any BS. He was honest with us about what he didn't know about the car and what he could do for us. Going over the contract, there was ... Read More

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Google Oct 15, 2022

John is the best service manager I’ve ever had at any dealership, thanks for everything!

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Google Oct 9, 2022

I usually have a decent experience, except for the past 3 visits. People please pay attention to your vehicle, take pictures of the outside, inside, and under the hood.

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Google Oct 1, 2022

Chimgee was absolutely great during the whole purchase process for our car. Highly recommend her. She’s prompt, helpful and supportive throughout the experience. The dealership is also not crowded and nice.

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Google Sep 27, 2022

Are You Serious??? I understand in this current market where supply is low and demand is high that a premium price is often the norm. In my search for a new car I found, not only Lexus dealers, but other high-line or even Toyota dealers are treating a $5,000 mark up as common place. Let me tell you, that is NOT the case at Coliseum Lexus. From the moment you walk in you'll feel the pressure free environment and when you leave without buying they don't hound you with constant calls, emails, texts, etc. My wife and I was ... Read More

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Google Sep 25, 2022

i just got my first Lexus of Oakland. my sales person Chimgee were super helpful right from beginning to end. finance manager Carol is friendly not pushy explained all items . Chimgee is very patient and also knowledgeable explained everything i needed

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Google Sep 24, 2022

I just bought my car from this location. And I really want to say Thank you to the sales person who named Batchimeg Shatar. We were there just to see the car but after we heard and clearly understand all of the benefits about the car we interested, we decided to buy it. And so happy with our new car. Kids even more happy. A Chimeg was patient, kind, and listening to us to know exactly what we want, and she gave us good advice and recommendations. She has really good knowledge about the cars, and she is experienced and ... Read More

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Google Sep 7, 2022

I got my first new Lexis from Chimgee. She is very helpful. Help us find right vehicle, beginning to end including finance

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Facebook Sep 5, 2022

Straight forward!!! Love it!

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Google Aug 28, 2022

I walked into the Lexus of Oakland just to get a feel of the cars. Vicky wonderfully greeted me! Thank you so much, Vicky and Rick, for the excellent customer service and smooth transition of purchasing my 1st Lexus. Thank you again, Vicky, for making the experience of buying a car easy. I will be looking forward to the next purchase in the future.

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Google Aug 22, 2022

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Google Aug 21, 2022

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Google Aug 18, 2022

Thank you Chimgee Shatar😊 We are a pleasure to have dealt with you.

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Google Aug 5, 2022

Love love love this location. I drive from another county to come get my car maintenance done here, because the customer service is always on point and Henry is amazing.

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Google Aug 1, 2022

Chimgee Shatar helped me get right vehicle. Thank you soo much. She is knowledgeable professional, not pushy

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Google Jul 12, 2022

The general manager Bob was exceptionally helpful so was the salesman I really appreciate all their effort and I did purchase a car from them today

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Google Jul 2, 2022

Bibek and Rommel are very client oriented and gave me 5 star service . Highly recommend this dealership

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Google Jun 20, 2022

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Google May 29, 2022

Chimgee was very friendly and easy to work with. I may have been indecisive but she was patient. The process was easy and Chimgee was very accommodating. She walked me through all the new features I had no experience with and in detail. I left with a big smile on my face and the car I wanted. I highly recommend Chimgee, if your looking for a new or used Lexus!

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Google May 26, 2022

I was looking for a specific vehicle and had struck out with a few other dealerships (avoid Keyes Lexus in Van Nuys, scumbags). I got in contact with Rick Santos and Bibek Shrestha. Rick was able to help me secure an allocated unit to the spec I was looking for specifically. Bibek provided timely updates on the status of the car and was able to meet every request I had made. The whole buying process was smooth once the vehicle arrived and Bibek continues to follow up with some missing accessories so I know I'm in good hands. Rick ... Read More

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Google May 18, 2022

Great service as always. Sales and service department staff are very attentive, knowledgeable, and exceptional!

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Google May 12, 2022

I had a great experience at this dealership I was looking for a new car and I met Chimgee as a salesperson she is highly knowledgeable and super patient zero pressure, so happy for my recent purchase highly recommend Chimgee

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Google May 7, 2022

Super organized, since you are in the parking lot till the moment you leave the event. Gift the chance to enjoy Paul McCartney live. Awesome performance, thank you Paul, thank you Oakland.

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Google Apr 29, 2022

Got our first car from here. From the beginning to the end, Brent was great and extremely helpful!! He was very professional, informative, and I would highly recommend asking for him if you visit this dealership!!

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Google Apr 29, 2022

Great service department

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Google Apr 27, 2022

Nice place to buy a Lexus vehicles

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Google Apr 22, 2022

Chimgee you're amazing!!! Thank you for helping us buy our very first Lexus E300H!! We love it so far and so happy you helped us. You are very knowledgeable and helpful. You answer all of our questions and is very efficient. We look forward to buying more Lexus cars from you! Please ask for Chimgee if you're there. You will thank me later. 🙂

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Google Apr 17, 2022

I got my second vehicle from Chimgee. She is really helpful, friendly as always. Made a process fast and easy. I got 2020 toyota higlander happy with my purchase. Thank you again Chimgee Shatar.

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Google Apr 17, 2022

Vicky was amazing 1000/10 stars for her customer service - very informative and patient with me throughout the entire process from start to finish. As a first time Lexus buyer I had some doubts, but she convinced me to go for it and driving it around today absolutely no regrets I was grinning from ear to ear! Thank you Vicky you’re an amazing person overall and saleswoman 😊

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Google Apr 9, 2022

My experience with coliseum lexus was amazing. Brent Johnson went above and beyond to help me find the car I wanted. He made the process fast an easy.

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Google Apr 1, 2022

I came to this location to look at a used vehicle. Chimgee greeted me with a handshake and a smile.She was friendly, professional and extremely helpful. Chimgee was a delight, she helped me look for all the options within my desired specifications and price range. Her service was top from beginning to end, I highly recommend her as your preferred sales associate if you are looking for someone to meet your needs. The finance staff helped me get a better interest rate and lower payment. The overall experience was very enjoyable and I will be coming back when it'... Read More

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Google Mar 20, 2022

Chimgee shatar, she services very helpful, I just let her know I want to buy new Lexus RX 450h , she find for me a month, now my wife very happy. Thank a lot chimgee .

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Google Mar 20, 2022

I had great experience buying a car from Coliseum Lexus Of Oakland. Chimgee Shatar absolutely amazing!! She went above and beyond to make sure i found the perfect car i wanted. Chimgee provided excellent customer service. Thank you again!!!

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Google Feb 28, 2022

Chimgee Shatar helped us purchase two cars! She is very patient, friendly, hard-working, and professional. During this time of shortage in inventories, she keeps me updated with the status and what are the options based on my budget. She is easily reachable through through all communication ways of text, calls, and email. Chimgee is wonderful and would definitely come back to her in the future!


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Coliseum Lexus of Oakland 37.74835, -122.20342.